Frequently Asked Questions (FAQ)

1. How long are shipping times?

In most cases items are shipped and received within 2-5 days. However, if we are using our international fulfillment centers shipping times are normally 10-20 days.

2. What is your return policy? 

We will accept exchanges within 14 days of receiving an item. 

3. Can I cancel my order?

Cancellations are possible BEFORE your item has been shipped.

4. What if I'm not satisfied with my item once I receive it ?

Customer satisfaction is very important to us. If you have an issue with your item please reach out to us and we will do all we can to resolve it. 

5. Do you accept exchanges?

Yes, within 14 days of receiving your item if we're at fault.